Need help setting up or logging into your Lume account? First, you'll want to log into your Lume account (or if you need to create an account, you can do that here using the email address that you ordered with.)
Having trouble accessing your Lume account or looking to reset your password? Go ahead and send us an email and our support team will be able to help reset the password for your Lume account.
Need help managing your subscription?. First, you'll want to log into your Lume account (if you need to create an account, you can do that here using the email address that you ordered with.) Once you're logged into your account, you should see "Subs
How to Update Your Shipping Address1. Once you're logged into your account, click "Subscriptions" on the left. 2. Then once you're in the Subscription Portal, click on the "Shipping Addresses" tab on the right-hand side. 3. Select the Address you'd l
Our Subscription prices and promotions are subject to change during the duration of your subscription. We encourage you to check your email for notifications about upcoming orders and the current pricing at the time of your renewal.
Any changes to current subscriptions must be made within one (1) business day prior to the upcoming billing date shown on the "My Account" page. Any changes that are not made at least one business day prior to the upcoming billing date will not be ef