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Need help locating your order or tracking information? We can help with that! 
Click here to begin: Track My Order

Track Order

Do you need to report an issue with your order (lost, wrong, damaged or missing item)? Our Help Center should be able to guide you:  https://help.lumedeodorant.com/en-US
You can also view your order history, submit a cancellation request, or track an order!

Order Issue

We are glad to honor our return policy! We allow customers to return their qualifying Lume products within 60 days of purchase. 

If you know your order number, please click here to submit a return request & once approved, a prepaid return label will be generated for you. 

If you don't know your order number, try visiting our Help Center and click on "Return Order". You'll be able to look up your order using either your email or phone number associated with the order.

Hi there, we'd love to help! 

Even if you've already placed an order, it's possible your account setup is not complete. Click here to create your account using the email address that you used to place your order. As long as you use the same email address to create your account, any previous orders will be automatically synced. You'll need to follow the steps to enter your name, email, and create a password - then you should be good to go!

Account Help & Logging in

While we don't currently offer free samples, we do our best to pass along savings every chance we get via bundles and subscriptions! 

Our subscription option saves you 15% on each order + we offer free US shipping on orders over $25. Subscriptions are super easy to manage through our subscriber portal and you'll have full control of deciding exactly when and how often you receive your Lume! Plus, even though Lume is a personal care product, we are always glad to honor our 60-day return policy. 

Click here to shop our best deals!

Lume Deodorant is clinically proven to block 100% of BO all day and continues to provide 72 hours of odor control; most of our users are able to achieve an "odor-free" interval of 24 hours or more! You can use it anywhere you have an external odor and wish you didn't.

We hope you decide to give Lume a try!

Discounts 

For questions about how to apply Lume, which scents we offer, general product or shipping questions + lots of other things... visit our Help Center to browse our FAQs or try searching a topic or keyword! 🙂

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