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Getting Started with Lume

How and where do I apply Lume Deodorant?

How does Lume work?

How To Use Lume

What if I don't like the scent I picked?

What products does Lume offer?

What clinical claims do your products have?

Which Lume products control odor?

Why are so many Lume products acidified?

What ingredients are used in Lume products?

Where are Lume products made?

How long does each product last?

Do Lume products ever expire?

Can kids & teenagers use Lume?

Are Lume products safe to use during pregnancy & while breastfeeding?

What scents are available and what do they smell like?

Which scents have been retired?

Will extreme temperatures affect my Lume products?

Should I use sunscreen when I wear Lume products?

Are Lume products skin-safe, vegan, cruelty-free, etc?

Do your products contain gluten?

Do you offer travel size or mini samples?

Contact Us

Why are some products a different size in retail stores?

General FAQs & About Us

Logging Into or Creating a Lume Account

How to reset your account password

How To Update or Cancel a Subscription

How do I change the address on my subscription?

Why was there a change in the cost of my subscription?

Subscription Policy & Returns

Sign up for the Lume Newsletter

My Account & Subscriptions

What's the difference between all of your Deodorant options?

Can the Solid Sticks be used on the whole body like the Cream Deodorants can?

Do you offer a product that controls sweat?

How do I tell the difference between external odor & odor caused by infection?

Is Lume Deodorant edible?

Will Lume Deodorant stain my clothing?

Will Lume Deodorant help with chafing?

Does Lume require a pit detox?

Can I use Lume Deodorant Plus Sweat Control on private parts?

Can I use Lume Deodorant Plus Sweat Control before a mammogram?

What's the difference between your Deodorant Plus Sweat Control and antiperspirant?

Can I use Lume after shaving, waxing, or hair removal?

Why did my Spray Deodorant canister stop working?

Experiencing a rash or irritation?

Deodorant

Can I use Lume body care products instead of Lume Deodorant?

What's the difference between Lume Acidified Body Wash & Acidified Cleansing Bar?

What's the difference between the Acidified Cleansing Bar & the Triple Milled Bar Soap?

When should I use Lume Deodorant Wipes?

How does Acidified Body Cream exfoliate & hydrate skin?

Does Lume Acidified Body Cream help with Keratosis pilaris?

Body Care

What do your laundry products do?

Will your laundry products help with body odor?

How often should I use the laundry products?

Can I use your laundry products on all types of fabric?

What is the difference between the Pretreat Spray & the Detergent Booster?

Are your laundry products skin safe?

Is it safe to use other laundry products while using yours?

Do your laundry products work better than detergent?

Laundry

What methods of payment do you accept?

What do I do if the product or scent I want is out of stock?

Do you offer discounts or samples?

How do Shop Pay installments work?

Mystery Items

Orders & Payment

How can I track my order?

What is your return policy?

How can I submit a return request?

Where can I buy Lume?

Do you ship to Canada?

What is your shipping policy?

Shipping & Returns

Do you have a loyalty or rewards program?

How does your rewards program work?

Do you work with influencers or content creators?

Do you have an affiliate program?

Do you offer wholesale?

Partners, Affiliates, & Rewards Program

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