How do I change the address on my subscription?Updated 2 hours ago

Update Your Shipping Address

1. Once you're logged into your account, click "Account Details" on the left.

2. On the “Account Details” tab, click "Edit" underneath the default shipping address in the “Addresses” section and follow the steps on the screen.

3. From there, click on the "Subscriptions" tab on the left, and then "Manage Order" for the subscription you would like to update.

4. Scroll down to the "Shipping Address" section, click “Change,” and select and save your preferred address.

Update Your Payment Information and/or Billing Information

1. Once you're logged into your account, click "Account Details" on the left. 

2. Scroll down to click on "Edit" in the “Payment Methods” section.

3. Select the payment method you'd like to update and then click "Edit."

4. Request Payment Update Email, and follow the steps provided.

5. The default payment method will now be reflected for your subscription orders.

*Please note that changes made to a subscription after it has processed will not be effective until the following renewal period. 

Any current subscription must be canceled/edited within one (1) business day prior to the upcoming billing date shown on the "My Account" page. Any changes that are not made at least one business day prior to the upcoming billing date will not be effective until the following billing period.

Once an order has been submitted into our system, depending on the timing, we cannot guarantee that we can cancel or make changes to it. Please double-check the items in your cart and verify the accuracy of your billing and shipping information before confirming your order. We do not refund or replace orders that have been shipped to an incorrect or invalid address.

If you still need support, send us an email!