How do I change the address on my subscription?Updated 5 months ago

How to Update Your Shipping Address
1. Once you're logged into your account, click "Subscriptions" on the left. 

2. Then once you're in the Subscription Portal, click on the "Shipping Addresses" tab on the right-hand side. 

3. Select the Address you'd like to update and then click "Edit Shipping Address" and follow the steps on the screen.  

How to Update Your Payment Information / Billing information
1. Once you're logged into your account, click "Subscriptions" on the left. 

2. Then once you're in the Subscription Portal, click on the "Payment Method" tab on the right-hand side. 

3. Select the payment method you'd like to update and then click "Edit" and follow the steps on the screen. 

*Please note that changes made to a subscription after it has processed will not be effective until the following renewal period. 

Any current subscription must be canceled/edited within one (1) business day prior to the upcoming billing date shown on the "My Account" page. Any changes that are not made at least one business day prior to the upcoming billing date will not be effective until the following billing period.

Once an order has been submitted into our system, depending on the timing, we cannot guarantee that we can cancel or make changes to it. Please double-check the items in your cart and verify the accuracy of your billing and shipping information before confirming your order. We do not refund or replace orders that have been shipped to an incorrect or invalid address.

If you still need some extra support, you can also send us an email!