What is your shipping policy?Updated 2 months ago

We ship our packages using UPS Mail Innovations and UPS Worldwide (Mail Innovations may switch to USPS for the last mile and delivery). Once your package ships, you will receive a shipping confirmation email with tracking information.

For basic economy shipping, we ask that you allow 7-14 business days *does not include weekends or holidays for tracking updates & delivery for domestic orders. Shipments to Canada and US Territories (Puerto Rico, Hawaii, Alaska, and US Virgin Islands) may experience longer shipping times.

If you have any questions about the shipping status of your order, please contact us, our team would be happy to help!

Mail destined for military installations may have unique transportation and handling requirements which can result in extended delivery times for each class of mail. The reasonable time for transit for priority mail items is a minimum of 21 days from the date of mailing. Per USPS, if not received after 45 days you may file a claim online at www.usps.com.

• Once an order has been submitted into our system, we cannot cancel, edit, or make any changes to the order, the items in the order, or the shipping/billing addresses. Please double-check the items in your cart and verify the accuracy of your billing and shipping information before confirming your order.
• We do not reship or refund orders that have been tracked and marked as delivered to the address provided at checkout. If your tracking number indicates that your order has been delivered to the address provided and you have not received your order, please contact your mail carrier to file a claim.
• We do not refund or replace orders that have been shipped to an incorrect or invalid address.
• Orders shipped to Canada will be charged a flat shipping fee which covers duties, fees, and taxes. Once your package reaches customs in Canada, it is handled by Canada Post.
  *Please note that per our Return Policy, International Orders do not qualify for a return/refund.