Send the Lume team a message! 

*For assistance with Amazon orders, please fill out the contact form and include your full Amazon order number in the message field.

This number does not support live phone calls. 
Business hours and standard messaging rates apply.

Shop

Return Policy

eGift Cards

Request a Return

Affiliate Program

Blog

Ingredients

Our Story

Track Your Order

Lume Support

<p><span style="color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;" id="isPasted">If you&apos;re on our email list, then you&apos;re the first to know about current deals and promotions!&#xA0;</span></p>

If you're on our email list, then you're the first to know about current deals and promotions!

Current Promotions

Partners, Affiliates, & Rewards Program

Getting Started with Lume

How and where do I apply Lume Deodorant?

How does Lume work?

How To Use Lume

What if I don't like the scent I picked?

What products does Lume offer?

What clinical claims do your products have?

Which Lume products control odor?

Why are so many Lume products acidified?

What ingredients are used in Lume products?

Where are Lume products made?

How long does each product last?

Do Lume products ever expire?

Can kids & teenagers use Lume?

Are Lume products safe to use during pregnancy & while breastfeeding?

What scents are available and what do they smell like?

Which scents have been retired?

Will extreme temperatures affect my Lume products?

Should I use sunscreen when I wear Lume products?

Are Lume products skin-safe, vegan, cruelty-free, etc?

Do your products contain gluten?

Do you offer travel size or mini samples?

Contact Us

Why are some products a different size in retail stores?

What type of fragrance do you use?

Do Lume products contain caffeine?

General FAQs & About Us

Logging Into or Creating a Lume Account

How to reset your account password

How To Update or Cancel a Subscription

How do I change the address on my subscription?

Why was there a change in the cost of my subscription?

Subscription Policy & Returns

Sign up for the Lume Newsletter

My Account & Subscriptions

What's the difference between all of your Deodorant options?

Do you offer a product that controls sweat?

Why won't my Spray Deodorant can work properly?

Can the Solid Sticks be used on the whole body like the Cream Deodorants can?

How do I tell the difference between external odor & odor caused by infection?

Is Lume Deodorant edible?

Will Lume Deodorant stain my clothing?

Will Lume Deodorant help with chafing?

Does Lume require a pit detox?

Can I use Lume Deodorant Plus Sweat Control on private parts?

Can I use Lume Deodorant Plus Sweat Control before a mammogram?

Can I use Lume after shaving, waxing, or hair removal?

Experiencing a rash or irritation?

Deodorant

Can I use Lume body care products instead of Lume Deodorant?

What's the difference between Lume Acidified Body Wash & Acidified Cleansing Bar?

What's the difference between the Acidified Cleansing Bar & the Triple Milled Bar Soap?

When should I use Lume Deodorant Wipes?

How does Acidified Body Cream exfoliate & hydrate skin?

Does Lume Acidified Body Cream help with Keratosis pilaris?

Body Care

What do your laundry products do?

How often should I use the laundry products?

Can I use your laundry products on all types of fabric?

What is the difference between the Pretreat Spray & the Detergent Booster?

Are your laundry products skin safe?

Is it safe to use other laundry products while using yours?

Do your laundry products work better than detergent?

Laundry

What methods of payment do you accept?

What do I do if the product or scent I want is out of stock?

Do you offer discounts or samples?

How do Shop Pay installments work?

Mystery Items

Do you offer gift cards?

Orders & Payment

How can I track my order?

What is your return policy?

How can I submit a return request?

Where can I buy Lume?

Do you ship to Canada?

What is your shipping policy?

Shipping & Returns

Do you have a loyalty or rewards program?

How does your rewards program work?

Do you work with influencers or content creators?

Do you have an affiliate program?

Do you offer wholesale?

Current PromotionsUpdated 15 days ago